PRIVACY POLICY

Vertekx Marketing – Privacy Policy

Effective date: January 1, 2023
Last updated: January 1, 2026

1) Who we are

Vertekx Marketing (“Vertekx,” “we,” “us,” or “our”) provides marketing, branding, digital strategy, advertising, and related business‑support services. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you:

Visit https://www.vertekxmarketing.com (the “Site”),

Interact with us, or

Use our client tools (e.g., client portals, project dashboards, uploads, scheduling tools, and electronic signature systems).

If you have questions, contact us:

Email: [email protected]
Phone: 726‑600‑7277
Mail: 16500 San Pedro Ave Ste. 295, San Antonio, TX 78232

2) Scope—who and what this policy covers

This policy applies to information we collect online (Site, portals, email, forms, chat) and offline (phone, meetings, events) in connection with our marketing and business‑support services.

Some platforms we use—such as a secure client portal, e‑signature tools, marketing automation systems, analytics, or cloud storage providers have their own privacy terms. Those terms apply in addition to this policy.

Because we may handle certain client data that includes sensitive business information, financial relationships, or identity‑linked information, we comply with applicable federal and state privacy laws, including the Texas Data Privacy and Security Act (TDPSA) and similar state consumer‑privacy laws.

3) Information we collect

The types of information we collect depend on how you interact with us. Categories may include:

Identifiers:

Name, alias, postal address, email address, phone number, government‑issued ID (if required for contracting), signature.

Client/business information:

Business name, branding assets, marketing data, campaign information, analytics, audience details, and documents you upload.

Commercial information:

Records of services purchased, proposals, contracts, billing information, and payment history.

Internet or device activity:

IP address, browser/device type, pages visited, time on site, referring/exit pages, cookies, and analytics data.

Geolocation (approximate):
Derived from IP address.

Professional information:

Employer, title, role, and other information relevant to your business or project.

User‑generated content:

Communications, uploads, forms, project briefs, questionnaires, discovery documents.

Inferences:
Service preferences, likelihood of needing certain marketing or support services, and other insights derived from other data.

We collect information directly from you, automatically (cookies/analytics), and from authorized third parties such as ad platforms, CRM integrations, or service providers.

4) How we use information

We use personal information to:

Provide marketing, branding, consulting, digital strategy, and related services.

Operate our Site and client systems; ensure security; prevent fraud.

Communicate with you about projects, updates, deadlines, deliverables, and service changes.

Process billing and payments.

Improve our services through analytics, quality control, and development of new offerings.

Market our services (subject to your preferences). We do not sell your personal information.

Comply with legal, regulatory, and contractual obligations.

Protect rights, safety, and respond to audits, legal inquiries, or court orders.

5) EEA/UK legal bases (if applicable)

Where GDPR/UK GDPR applies, we rely on legal bases including contract, legal obligation, legitimate interests (e.g., to secure systems or improve services), and consent (where required).
You may withdraw consent at any time.

6) Disclosures of information

We disclose information only as needed for the purposes described above, including to:

Vendors/Service Providers:

Client portals, cloud hosting, analytics, ad platforms, email services, IT/security, payment processors, design tools, etc. These entities may process personal information only under our instructions.

Authorized partners:
Agencies, contractors, creative partners, technical vendors, or consultants you authorize us to work with.

Government/regulatory authorities:

If required by law, subpoena, or to protect rights and safety.

Business transfers:

Successors or affiliates in a merger, acquisition, or reorganization. Information remains protected under this policy or a successor policy with equal or greater protection.

We do not sell personal information and do not share it for cross‑context behavioral advertising as defined by certain state laws. If that ever changes, we will update this policy and provide all legally required opt‑outs.

7) Cookies, analytics, and tracking

We use cookies and similar technologies for:

Strictly necessary: security, authentication, site functionality.

Functional: preferences and performance.

Analytics: traffic analysis and site improvement (e.g., Google Analytics).

Marketing: retargeting or ad optimization (only if enabled and permitted).

You may manage cookie preferences through your browser or our cookie banner (if implemented). Some features may not work if cookies are disabled.

8) Email marketing and texting

With your consent (where required), we may send newsletters, service announcements, or updates.

You may unsubscribe at any time via the link in our emails or by contacting us.
For SMS, reply STOP to opt out.

9) Data retention

We retain information only as long as necessary to fulfill the purposes in this policy, comply with legal and business obligations, enforce agreements, and maintain business records. Retention periods vary depending on data type.

10) Security

We maintain administrative, technical, and physical safeguards to protect personal information, including:

Access controls

Multi‑factor authentication (when appropriate)

Encryption in transit and at rest (where supported by our platforms)

Vendor security reviews

Employee training

Incident response procedures

While no method of transmission or storage is 100% secure, we take reasonable steps to protect your data.

11) Children’s privacy

Our services are not directed to children under 13. We do not knowingly collect information from children.
If you believe a child has provided personal information, contact us to request deletion.

12) Your privacy rights

A) Texas residents (TDPSA)

Texas residents may have rights to access, confirm processing, correct inaccuracies, delete personal data, or opt out of targeted advertising or profiling, subject to applicable exemptions.

B) Other U.S. states

If you reside in a state with privacy laws (CA, CO, CT, UT, VA, etc.), you may have similar rights.
Some data (e.g., business information or legally exempt data) may not fall under these rights.

C) EEA/UK residents

Where GDPR/UK GDPR applies, you may have rights of access, rectification, deletion, restriction, portability, objection, and complaint to your supervisory authority.

How to exercise rights:

Submit a request to [email protected], including your name, contact information, and request type.
We will verify your identity and respond within applicable timeframes.
You may designate an authorized agent where permitted.

13) Marketing data and business information

Marketing data, campaign analytics, and business assets you provide are processed solely to perform our services and support your business needs. We do not use your marketing data for other clients or unrelated purposes.

14) Client portals, project systems, and e‑signature tools

If you use our project management portals, file exchange systems, or e‑signature tools, those platforms process your information on our behalf. Their terms apply in addition to this policy.

We require such vendors to protect your information and follow our instructions.

15) Payments

If you pay online, payment information is processed by our payment processor.

We do not store full credit‑card numbers.

The processor’s privacy and security policies apply to payment transactions.

16) International transfers

If you are outside the U.S., your information may be transferred to and processed in the United States or other locations where our vendors operate.

We implement appropriate safeguards where required.

17) Do Not Track

We do not currently respond to “Do Not Track” signals.
You may manage cookies or advertising preferences through your browser and applicable opt‑out tools.

18) Changes to this policy

We may update this policy periodically.
Changes will be posted on this page with a new “Last updated” date.
Material changes will be highlighted or otherwise communicated when appropriate.

19) Contact us

If you have questions or concerns about this Privacy Policy or our data practices, contact:

Vertekx Marketing
Email: [email protected]
Phone: 726‑600‑7277
Mail: 16500 San Pedro Ave Ste. 295, San Antonio, TX 78232